Delete Your Account & Data

Pushup RPG · iOS & Android

You can permanently delete your Pushup RPG account and your game data at any time. There are two ways to do it. A few records survive deletion for accounting and anti-abuse reasons, and they are listed under What is not removed below.

1. Delete from inside the app (fastest)

1. Open Pushup RPG.
2. Go to Settings (the gear icon). The screen looks slightly different on iPhone and Android, but the control is in the same place on both.
3. Tap Delete account and confirm.

Your account and your game data are removed from our servers immediately, and you’re signed out. This works for every account type, including guest accounts.

2. Can’t open the app? Email us

If you’ve lost access to your device or the app, email support@pushup.quest from the address you signed up with — or include your in-game friend code — and ask us to delete your account. We verify ownership and complete the deletion within 30 days (usually much sooner).

What gets deleted

Deleting your account removes the data that makes up your account and your game:

• Your account identity (email / Google sign-in, or anonymous guest id)
• Profile — display name and friend code
• Cloud-saved game progress (level, XP, streak, gear, history)
• Leaderboard entries and friend connections

This action cannot be undone — there is no recovery once an account is deleted.

Data on your device

A local copy of your progress lives only on your own device. Uninstalling the app removes it. We never receive your camera feed: pose detection runs on-device and the feed is held in memory only while a set is active. See the privacy policy for details.

What is not removed

Being straight about the exceptions, because “everything is deleted” would not be true:

• A one-way referral record. If you arrived through someone’s invite, we keep an irreversible hash tied to that invite, so a deleted-and-recreated account cannot claim the same referral reward twice. It contains no email and no name.
• Purchase and entitlement records. Membership and purchase history is held by Apple or Google Play, and by RevenueCat, and by our own entitlement records. We keep these for accounting, tax and refund handling.
• Anti-abuse records, if your account ever triggered an anomaly check.
• Attribution records held by AppsFlyer from the original install.

To have data removed from Apple, Google Play or RevenueCat you will need to contact them directly, or email support@pushup.quest and we will help.

Retention

Beyond the exceptions listed above, we do not keep your account data after deletion. Routine, encrypted infrastructure backups are rotated automatically and purged within 30 days.