Support

We’re happy to help.

Email us at support@pushup.quest and we’ll get back to you. Including your device model and iOS version helps us answer faster.

The camera isn’t counting my reps

• Lay the phone on the floor, propped at a slight angle, so it can see your head, shoulders and arms in frame.
• Make sure the room is reasonably lit and you’re a couple of feet from the phone.
• Do one slow, full-depth pushup to calibrate — detection locks onto your range from your first clean rep.
• Only full, controlled reps count; very fast or very shallow movements are intentionally ignored.

Does my video get uploaded?

No. All pose detection runs on your device, in memory, only during a battle. No video, image, or pose data is ever recorded or sent anywhere. See the privacy policy.

How do I back up or move my progress?

Sign in (Apple, Google, or email) and your progress syncs to your account automatically — sign in on a new device to restore it. Guests are backed up too via an anonymous account; sign in later to attach a name and keep your progress.

How do I add a friend?

Open Hall → Summon a friend, share your friend code, and enter theirs. Friendships are mutual and appear on your weekly leaderboard.

How do I delete my account and data?

Go to Settings → Account → Delete account. This permanently removes your profile, cloud save, and all friend connections from our servers. Uninstalling the app removes the local copy on your device.

I have a question or found a bug

Please email support@pushup.quest — feedback genuinely shapes the game.